Toll Free: 877-204-2228, Direct: 212-470-6017, Email: Info@nvclimo.com

Terms

PLEASE READ CAREFULLY. BY USING OUR SERVICE YOU SIGNIFY YOUR ACCEPTANCE TO THESE TERMS OF USE. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF USE BELOW, PLEASE DO NOT USE OUR SERVICE. NYC VIP CONNECTION LTD. RESERVES THE RIGHT, AT ANY TIME, TO MODIFY, ALTER OR UPDATE THESE TERMS OF USE. YOU AGREE TO BE BOUND BY SUCH MODIFICATIONS, ALTERATIONS OR UPDATES. * On Time Guarantee: If we are 15 minutes late, your ride is free. To qualify, customers must reserve online and at least 24 hours in advance. Excludes weather-related delays. Covers base fare value up to $100, and excludes tolls, tips and surcharges. ** Corporate 50% First Ride Discount: The 50% off your first ride, corporate discount, is applicable after a valid appointment has been set up to discuss the setting up of a corporate account. Reservations: We recommend that our clients reserve a car ahead of time (at no additional charge) to be guaranteed a car at time of pick up. We can provide you with a car at short notice by phone or online upon availability.

No-Shows:
If you do not see your driver at a certain pick up point do not leave before calling the dispatch office, 877-204-2228 , 212-470-6017 we will direct you to your chauffeur. If you leave without calling you will be billed for the full price of the ride (or a no-show fee). If we do not hear from you, the driver will wait up to 30 minutes at regular pickups and up to 60 minutes at inside airport pickups after the scheduled pickup time. We will then try to reach you by calling you at your cell phone, your home phone, or your contact person's phone all depending on the nature of the pickup. If we do not get a response we will then release the car and you will be billed for a No Show which will be the Full Price of the ride (or a no show fee) plus any waiting time charges. To authorize the driver to wait please call the office to authorize his wait. If we do not hear from you after the time frame, we will contact you again, if no contact is made you will get billed for the ride plus the waiting time. Therefore A "No Show" fee is equal to the trip cost plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location. If you cannot locate your Driver, Please call 877-204-2228 ,212-470-6017 to avoid a "No Show" fee.

Damages Resulting From Your Act: Nyc Vip Connecton LTD will charge you the cost of cleaning the vehicle as result of you or your authorized party Getting Sick in, or damaging the vehicle. You also agree and acknowledge to pay all the related fees and charges to get the vehicle back to its normal working condition. Credit Card Transactions:We only take an authorization on the card to guarantee funds availability, it will show as (Pending funds) if you check your credit card account statement on-line. The authorization amount is usually higher than the expected charges in the event you decide to make some additional stops you did not inform us of or changed your destination. We will then charge your card after the trip has been completed. All reciepts are sent by email. Disputes:For Corporate clients with established corporate accounts all charges of the invoice will be considered correct and due upon receipt, unless we receive an objection within 10 days from the invoice date. Copies of the vouchers under dispute should be faxed or mailed to us and the disputed charges or items should be indicated. All disputes initiated after the allowed time frame period will be considered final and non refundable.For Individual accounts and personal profiles, all charges applied to the customer's credit card will be considered correct, unless we receive an objection within 15 days from the charge date in writing. Copies of the credit card statement or credit card slips or vouchers should be faxed or mailed to us and the disputed charges or items should be indicated. All disputes initiated after the allowed time frame period will be considered final and non refundable.

Collection Fees:You agree to pay all legal counseling fees, litigation fees, legal fees, costs, accounting fees, expenses and disbursements for all actions taken prior to, during and subsequent to the initiation of legal proceedings to collect payments due incases of non-payment. Rates Changes:Nyc Vip Connecton LTD can change the rate book and any of the services, charges, costs, fees and expenses at any time without prior notice. Itemized Invoices:For Corporate clients with established corporate accounts, Itemized invoices will be sent regularly on a net 10 (Every 15 or 30 days). For Individual accounts and personal profiles, Itemized invoices are sent only when requested. Payment Due Date:For Corporate clients with established corporate accounts, All payments should be received no later than 15 days from the invoice date unless otherwise agreed on in the contract. Payments not received within the time frame allowed shall occur interest charges added of %15 yearly or %1.5 monthly. For Individual accounts and personal profiles, All payments should be received after executing the ride. For credit card holders the total charge will be charged to their credit card after completion of ride. Point To Point Fare:Those are prices calculated based on mileage and zones. Corporate accounts that meet the minimum usage requirements might be eligible for special discounts depending on volume. Check with an account sales representative for special pricing. Hourly Rates:Packages of Vehicles rented hourly. Certain hourly minimums and zones restrictions apply. Waiting Time: A 30 minutes for domestic, 45 minutes International grace period is allowed following the reported flight arrival time for airport pickups only. A 10 minute grace period is granted for all other pick-ups. Waiting time will be charged at 10 minute increments after the grace period.NVC LIMO checks all domestic and international flights one hour before the driver is dispatched, billing starts after grace period allowed from the official time of arrival (ETA). For train station pick-ups, train schedules can't be monitored. Therefore, billing begins at the scheduled pick-up time. Stops: Price per stop varies based on distance and location, please call us to request pricing. Courtesy stops, such as briefly leaving the vehicle to pick up coffee, a newspaper or to mail a letter, do not incur extra charges. However, if longer stops or multiple stops are made you will be billed stop charges. Picking up additional passengers will also incur stop charges. Tolls: All round trip tolls are billed to the customer depending on the route chosen. NVC Limo will charge for all round trip tolls to and from the designated destination. NVC LIMO only collects the tolls, We do not charge them.

Meet & Greet:PLEASE READ CAREFULLY. BY USING OUR SERVICE YOU SIGNIFY YOUR ACCEPTANCE TO THESE TERMS OF USE. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF USE BELOW, PLEASE DO NOT USE OUR SERVICE. NVC LIMO INC RESERVES THE RIGHT, AT ANY TIME, TO MODIFY, ALTER OR UPDATE THESE TERMS OF USE. YOU AGREE TO BE BOUND BY SUCH MODIFICATIONS, ALTERATIONS OR UPDATES. * On Time Guarantee: If we are 15 minutes late, your ride is free. To qualify, customers must reserve online and at least 24 hours in advance. Excludes weather-related delays. Covers base fare value up to $100, and excludes tolls, tips and surcharges. ** Corporate 50% First Ride Discount: The 50% off your first ride, corporate discount, is applicable after a valid appointment has been set up to discuss the setting up of a corporate account. Reservations: We recommend that our clients reserve a car ahead of time (at no additional charge) to be guaranteed a car at time of pick up. We can provide you with a car at short notice by phone or online upon availability. No-Shows: If you do not see your driver at a certain pick up point do not leave before calling the dispatch office, 877-204-2228 , 212-470-6017 we will direct you to your chauffeur. If you leave without calling you will be billed for the full price of the ride (or a no-show fee). If we do not hear from you, the driver will wait up to 30 minutes at regular pickups and up to 60 minutes at inside airport pickups after the scheduled pickup time. We will then try to reach you by calling you at your cell phone, your home phone, or your contact person's phone all depending on the nature of the pickup. If we do not get a response we will then release the car and you will be billed for a No Show which will be the Full Price of the ride (or a no show fee) plus any waiting time charges. To authorize the driver to wait please call the office to authorize his wait. If we do not hear from you after the time frame, we will contact you again, if no contact is made you will get billed for the ride plus the waiting time. Therefore A "No Show" fee is equal to the trip cost plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location. If you cannot locate your Driver, Please call 877-204-2228 ,212-470-6017 to avoid a "No Show" fee. Damages Resulting From Your Act: Nyc Vip Connecton LTD will charge you the cost of cleaning the vehicle as result of you or your authorized party Getting Sick in, or damaging the vehicle. You also agree and acknowledge to pay all the related fees and charges to get the vehicle back to its normal working condition. Credit Card Transactions: We only take an authorization on the card to guarantee funds availability, it will show as (Pending funds) if you check your credit card account statement on-line. The authorization amount is usually higher than the expected charges in the event you decide to make some additional stops you did not inform us of or changed your destination. We will then charge your card after the trip has been completed. All reciepts are sent by email. Disputes: For Corporate clients with established corporate accounts all charges of the invoice will be considered correct and due upon receipt, unless we receive an objection within 10 days from the invoice date. Copies of the vouchers under dispute should be faxed or mailed to us and the disputed charges or items should be indicated. All disputes initiated after the allowed time frame period will be considered final and non refundable. For Individual accounts and personal profiles, all charges applied to the customer's credit card will be considered correct, unless we receive an objection within 15 days from the charge date in writing. Copies of the credit card statement or credit card slips or vouchers should be faxed or mailed to us and the disputed charges or items should be indicated. All disputes initiated after the allowed time frame period will be considered final and non refundable. Collection Fees: You agree to pay all legal counseling fees, litigation fees, legal fees, costs, accounting fees, expenses and disbursements for all actions taken prior to, during and subsequent to the initiation of legal proceedings to collect payments due incases of non-payment. Rates Changes: Nyc Vip Connecton LTD can change the rate book and any of the services, charges, costs, fees and expenses at any time without prior notice. Itemized Invoices: For Corporate clients with established corporate accounts, Itemized invoices will be sent regularly on a net 10 (Every 15 or 30 days). For Individual accounts and personal profiles, Itemized invoices are sent only when requested. Payment Due Date: For Corporate clients with established corporate accounts, All payments should be received no later than 15 days from the invoice date unless otherwise agreed on in the contract. Payments not received within the time frame allowed shall occur interest charges added of %15 yearly or %1.5 monthly. For Individual accounts and personal profiles, All payments should be received after executing the ride. For credit card holders the total charge will be charged to their credit card after completion of ride. Point To Point Fare: Those are prices calculated based on mileage and zones. Corporate accounts that meet the minimum usage requirements might be eligible for special discounts depending on volume. Check with an account sales representative for special pricing. Hourly Rates: Packages of Vehicles rented hourly. Certain hourly minimums and zones restrictions apply. Waiting Time: A 30 minutes for domestic, 45 minutes International grace period is allowed following the reported flight arrival time for airport pickups only. A 10 minute grace period is granted for all other pick-ups. Waiting time will be charged at 10 minute increments after the grace period. NVC LIMO checks all domestic and international flights one hour before the driver is dispatched, billing starts after grace period allowed from the official time of arrival (ETA). For train station pick-ups, train schedules can't be monitored. Therefore, billing begins at the scheduled pick-up time. Stops: Price per stop varies based on distance and location, please call us to request pricing. Courtesy stops, such as briefly leaving the vehicle to pick up coffee, a newspaper or to mail a letter, do not incur extra charges. However, if longer stops or multiple stops are made you will be billed stop charges. Picking up additional passengers will also incur stop charges. Tolls: All round trip tolls are billed to the customer depending on the route chosen. NVC Limo will charge for all round trip tolls to and from the designated destination. NVC LIMO only collects the tolls, We do not charge them. Meet & Greet: Meet and Greet Airport Service is offered at no charge to stretch limousine, van and suv customers ($15 to sedan customers). However parking and waiting time charges (if incurred) will be billed to your account or credit card. The driver will be instructed to meet the passenger by the baggage claim or the exit of customs with a sign that has his or her last name on it, the driver will then escort the passenger to the designated vehicle location (Assisting with the luggage). This package comes with a complimentary 30 minutes free for domestic flights and 45 minutes free for international flights from the arrival time. Parking: All parking fees and other airport regulatory fees are additional (usually $8.00-$16.00 depending on time). We do not charge them, these fees go directly to the airport parking lots. Gratuity: A Gratuity is optional on every trip. Baby Seats:NVC Limo recommends that parents get their own baby seats however we can provide one for an additional $20 per seat (please mention that you will need a baby seat when you place your reservation). Holidays Surcharges: Holiday and Severe Weather surcharge, may be applied to trips occurring on: Labor Day New Year's Day Memorial Day Christmas Day Tanksgiving Fourth of July Meet and Greet Airport Service is offered at no charge to stretch limousine, van and suv customers ($15 to sedan customers). However parking and waiting time charges (if incurred) will be billed to your account or credit card. The driver will be instructed to meet the passenger by the baggage claim or the exit of customs with a sign that has his or her last name on it, the driver will then escort the passenger to the designated vehicle location (Assisting with the luggage). This package comes with a complimentary 30 minutes free for domestic flights and 45 minutes free for international flights from the arrival time. All deposits are NON refundable. Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party. A fee of 100.00 for each carpet or seat burn. Sanitation fee is 250.00. Alcohol Consumption and drug use is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). It is Illegal to stand through the sunroof. Smoking is not permitted in some of our limousines and this is left to the discretion of the driver. Overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet. Not responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted, accidents, etc.). Not responsible for articles left in the limousine. Balances to be paid to the driver on the run date before the beginning of the run. Vehicles cannot be loaded beyond seating capacity.

NVC LIMO DAILY SPECIALS

In addition to providing same-day hourly and airport car services, NVC specializes in weddings, proms and other special events.

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